Shipping Policy

Last updated: May 2026

At PetParadise, we offer free worldwide shipping on all orders.

Processing Time

• Orders are processed within 1-3 business days after payment confirmation.
• You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Time

• Europe: 5-15 business days
• United States & Canada: 10-20 business days
• Rest of the World: 10-25 business days

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package online.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact us at support@petparadiseshop.store and we will do our best to resolve the issue.

Contact Us

For any questions regarding shipping, please contact us at: support@petparadiseshop.store